General Manager (Enterprise Technical Lead)

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

 

MTN Nigeria is recruiting for

 

Job Title: General Manager, Enterprise Technical Lead

Department: Enterprise Solutions

Location: Lagos

 

Job Description: 

• Monitor regulatory requirements and its impact on day-to-day product management.  
• MANCOM support of the enterprise strategy and other significant business unit 
• NWG, IS, Group Enterprise Business Unit
• Multinational Companies and Strategic partnerships.
• Work closely with ES Marketing Team to conceptualize, plan and develop products 
• Responsible for product support infrastructure (e.g. post sales, billing, collection..etc) and vendor management
• Product Development and Engineering: drive and coordinate with Network, IS, helpdesk and customers support
• Provide inputs to engineering planning and network teams to size up the technical specification, network, bandwidth, systems and hardware acquisition for new products, services and features development
• Monitor and manage internal costs to ensure profitability vis-à-vis internal products' and competitors' pricing 
• Support in business case analysis together with GM, Enterprise Markets
• Provide technical product expertise and advice to Sales and Marketing to ensure that activities and campaigns are attuned to resolving problems or meeting objectives in a cost-effective manner.
• End-to-End technical support for ES customers (SME & Corporates).

 

Job Conditions:

• Significant local and international travel to other MTN Group Operations and other destinations as determined by business requirements

 

Reporting To: Chief Enterprise Solutions Officer

 

Required Skills:

• Minimum of 15 years working experience
• 10 years relevant industry experience with minimum of 5 years experience in business service delivery in Africa/ME region
• 8 years managerial experience  

 

Employment Status: Permanent

 

Qualification: 

• Business/Science degree with some commercial higher level qualification preferred. 
• Possession of post graduate degree (MBA ) will be an advantage